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German Speaking Customer Service Expert

2 months ago

StratforduponAvon, Warwickshire, United Kingdom Language Matters Full time

Job Summary:

We are seeking a highly skilled German speaking Customer Service Representative to join our team at Language Matters. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Customer Service: Handle customer inquiries and resolve issues in a timely and professional manner.
  • Communication: Collaborate with internal teams to ensure seamless communication and resolution of customer issues.
  • Administrative Support: Assist with administrative tasks, such as travel arrangements and conference room bookings.

Requirements:

  • Language Skills: Fluency in German and English, both written and spoken.
  • Customer Service Experience: Previous experience as a Customer Service Representative, Customer Service Advisor, Client Service Executive, Customer Support Specialist, or Customer Care Coordinator.
  • Technical Proficiency: Technical proficiency is a plus.
  • Team Player: Excellent listening and communication skills, with a positive can-do attitude.

About Us:

Language Matters is a leading provider of language services, and we are committed to delivering exceptional customer service and support to our clients. We offer a dynamic and supportive work environment, with opportunities for career progression and professional growth.