Technical Customer Service Representative
3 days ago
Job Title: Technical Customer Service Representative
About the Role:
We are seeking a highly skilled Technical Customer Service Representative to join our team at Aston Carter. As a Technical Customer Service Representative, you will be responsible for providing exceptional customer service and technical support to our clients.
Key Responsibilities:
- Provide technical support and troubleshooting to customers via phone, email, and chat
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Collaborate with internal teams to resolve complex technical issues
- Develop and maintain knowledge of our products and services
- Meet or exceed customer satisfaction targets
Requirements:
- 2+ years of experience in a technical customer service role
- Strong technical knowledge and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- High school diploma or equivalent required
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
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