Sales Account Manager

4 weeks ago


Wetherby, Leeds, United Kingdom Training at Work Group Full time

We are seeking an experienced Sales Account Manager to join our Sales team at Training at Work Group Limited, a leading provider of First Aid, Health and Safety, Food Hygiene, and Fire Marshal training solutions.

About the Role:

We're looking for a skilled Account Manager to cultivate and nurture strong customer relationships, serving as their primary point of contact for all service-related matters.

Responsibilities:

  • Respond to customer enquiries via various channels, providing prompt and accurate assistance
  • Maintain regular contact with customers, ensuring their ongoing satisfaction and loyalty
  • Cultivate and nurture strong customer relationships, serving as their primary point of contact for all service-related matters
  • Collaborate with internal teams to ensure smooth delivery of products and services to customers
  • Prepare and deliver accurate information, quotes, and service proposals based on customer requirements

Requirements:

  • Minimum one year of experience in an Account Management role or similar
  • Strong communication skills with a focus on active listening and problem-solving
  • Demonstrated ability to build and maintain positive customer relationships
  • Excellent time management and organisational skills, with the ability to handle multiple tasks efficiently


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