Sales Account Manager
4 weeks ago
We are seeking an experienced Sales Account Manager to join our Sales team at Training at Work Group Limited, a leading provider of First Aid, Health and Safety, Food Hygiene, and Fire Marshal training solutions.
About the Role:
We're looking for a skilled Account Manager to cultivate and nurture strong customer relationships, serving as their primary point of contact for all service-related matters.
Responsibilities:
- Respond to customer enquiries via various channels, providing prompt and accurate assistance
- Maintain regular contact with customers, ensuring their ongoing satisfaction and loyalty
- Cultivate and nurture strong customer relationships, serving as their primary point of contact for all service-related matters
- Collaborate with internal teams to ensure smooth delivery of products and services to customers
- Prepare and deliver accurate information, quotes, and service proposals based on customer requirements
Requirements:
- Minimum one year of experience in an Account Management role or similar
- Strong communication skills with a focus on active listening and problem-solving
- Demonstrated ability to build and maintain positive customer relationships
- Excellent time management and organisational skills, with the ability to handle multiple tasks efficiently
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