Senior Housing Support Specialist
1 week ago
At Sy2, we are dedicated to providing housing-related support services to individuals who require assistance with daily living. Our team is committed to delivering a range of support services that promote independence and safety.
Job SummaryWe are currently recruiting for a Sheltered Scheme Manager to work on a temporary basis in the St Helens area. This role is critical in assisting tenants to manage safely at home and promoting independent living.
Key Responsibilities- To assist in the letting process and conduct viewings of properties with applicants while highlighting the benefits of sheltered housing.
- Deliver a case management approach that assists tenants to manage their homes safely.
- Conduct daily wellbeing calls and checks based on assessed risk to promote independence and respond to emergency calls via the emergency system when on duty.
- Ensure the safety of the schemes by carrying out routine Health and Safety inspections and weekly fire alarm tests.
- Manage the use of communal areas, including monitoring communal cleaning.
- Assist residents with reporting repairs and report urgent and non-urgent communal repairs, liaising with contractors.
- Liaise with external repair, maintenance, and service contractors to monitor the quality of completed works.
- Work collaboratively and build relationships of trust and respect with internal and external partners to promote independent living.
- Promote the safety and protection of vulnerable adults and children by ensuring that all safeguarding issues and concerns are reported promptly in accordance with Local Authorities and Safeguarding Policies.
- A passion for improving the lives of older people.
- A proactive, professional, commercial, and resilient approach, able to work well at pace and produce innovative solutions.
- Experience of working with statutory agencies and the voluntary sector.
- The skills to manage relationships with tenants, including challenging non-compliance.
The estimated salary for this role is £33,505. Enhanced DBS is required for this position.
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