Lead, Infrastructure Developer

4 weeks ago

London, Greater London, United Kingdom Wellington Management Full time
About Us

Wellington Management is a leading investment management firm that offers comprehensive investment solutions to institutional clients worldwide. Our team of experts provides tailored investment strategies that cater to the unique needs of our clients.

About the Role

The Identity and Access Governance (IAG) program is currently undergoing a transformation to centralize Wellington Staff access controls through a centralized toolset. The program has four distinct focus areas in 2024:

  • Replacement of IAG User Interface for requesting and approving access
  • Transforming Access Control Management Control Processes
  • Migration from legacy IAG tools to new IAG Tools
  • Establishing compliance reporting to enable the business to remediate their own areas of non-compliance

The ServiceNow User Interface Developer and Systems Integrator will play a crucial role in leading the development of the IAG User Interface in ServiceNow Catalogs visualized in Employee Service Centre. The ideal candidate will have strong ServiceNow development experience and be able to think like a business end-user, not a technologist.

Key Responsibilities
  • Lead developer of the IAG User Interface in ServiceNow Catalogs visualized in Employee Service Centre
  • Partner with the IAG team to understand changes in IAG Software/APIs that may impact the ServiceNow Front End
  • Maintain accurate and up-to-date design playbooks, update sets, operating procedures, training material for IAG Administrators in ServiceNow
  • Design and implement new requirements, enhancements to existing functionality, and custom workflows as the IAG Solution matures over time
  • Test and Quality Assurance - Rigorously test software for bugs and performance during all stages of development and package for promotion
Requirements
  • ServiceNow Fundamentals - Strong ServiceNow hands-on development experience
  • Experience on ServiceNow applications like Employee Service Centre (ESC), Service Portal, IT Service Management (ITSM), Integration HUB, and Automation Testing Framework (ATF)
  • 5+ years of combined experience on ServiceNow software development
  • Demonstrated experience in Service Portal development, ESC, Service Catalog development, REST-based integrations with external tools, and Remote tables-based architecture
  • Integration Skills: ServiceNow is integrated with various systems and tools. Candidates should have extensive experience at integrating ServiceNow with other programs, web services, databases, and APIs
  • PowerShell skills to support and extend the integrations with AD, CyberArk, and HashiVault
  • Automated Testing: Build automated test patterns to ensure solutions hosted in ServiceNow do not break with ServiceNow or Integrated Vendor upgrades
  • Problem-Solving Abilities: Skilled to manage the development and implementation of complex business requirements and troubleshoot/resolve issues in a timely manner
  • Excellent interpersonal, written, and verbal communication skills with the ability to partner with teams who use ServiceNow solutions to turn business requirements into functional specifications, design, and implementation
Nice to Have
  • Experience in working in Financial Services Organizations and Cyber Security Teams
  • Experience working with Snowflake or other data repositories and reporting tools
  • ITIL Knowledge: Familiarity with ITIL (Information Technology Infrastructure Library) processes is advantageous
About Wellington Management

Wellington Management is an equal opportunity employer that values diversity and inclusion. We are committed to building and maintaining a diverse workforce and considering a broad array of candidates with a variety of skill, workplace experiences, and backgrounds.

We strive to pay employees fairly and competitively across all levels and roles. Our approach to compensation considers all aspects of total compensation; all employees are eligible to receive salary, variable compensation, and benefits.

The base salary range for this position is: USD 100,000 - 225,000

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