Auto Industry Customer Service Representative

3 weeks ago


Croydon, Greater London, United Kingdom WeRecruit Auto Ltd Full time

We are seeking a skilled and customer-focused Service Advisor to join our team at WeRecruit Auto Ltd. As a Service Advisor, you will be responsible for delivering exceptional service to customers, ensuring their vehicles receive the highest level of care.

About the Role

This is a full-time position offering a competitive salary of £28,000 per annum, plus a bonus of up to £8,000, making the total OTE around £36,000. The successful candidate will also have access to ongoing manufacturer training and an excellent working environment.

Key Responsibilities
  • Greet customers and provide them with a positive experience in our Service Department.
  • Update customers on any additional work required for their vehicle.
  • Arrange collection or delivery of their vehicle, ensuring minimal disruption to their daily routine.
Requirements

To be successful in this role, you should possess excellent communication skills, a passion for customer service, and relevant experience working within the motor industry. You will be naturally positive, focused on delivering high-quality service, and committed to meeting the needs of our customers.

The ideal candidate will have a background in a similar role, such as reception, service bookings, parts, aftersales, or sales. However, we are open to considering applications from candidates with transferable skills who are eager to embark on a new challenge.



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