Deliveries and Customer Service Specialist

5 days ago


Bristol, Bristol, United Kingdom Royal Mail Group Full time
Company Overview

Royal Mail Group is a leading provider of postal services, delivering billions of items every year. Our mission is to connect people and communities across the UK.


Salary and Benefits

We offer competitive pay rates, with an estimated hourly rate of £12 and 10% above the market average in our sector. Overtime is paid at 1.25 x the normal hourly rate. Employees also receive 22.5 days holiday, rising with length of service (pro-rata), and are eligible for a company pension scheme with competitive contribution rates.


Job Description

This role involves working as a Delivery Postie, responsible for delivering mail and packages to customers across the local area. You will work independently, using your own vehicle to transport goods and interacting with customers to ensure a high level of customer satisfaction.


Required Skills and Qualifications

To succeed in this role, you will need to have a strong sense of community and take pride in what you do. You should be organized, punctual, and ready to deliver great customer service. A full UK manual driving licence with no more than 6 penalty points is required, as well as the ability to walk for long periods and work outside in any weather.


Benefits

In addition to competitive pay and benefits, we offer a range of perks including free uniform, access to our trainee manager roles and Apprentice Schemes, and enhanced family friendly support. We also provide 24/7 free access to services and tools to help support your physical and mental health, including financial and social support and advice.


Opportunities for Development

We believe in developing our employees and providing opportunities for career progression. With regular training and development opportunities, you can enhance your skills and knowledge and progress within the organization.



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