Reception Team Member

3 weeks ago


Birmingham, Birmingham, United Kingdom F1 Arcade HO Full time

About the Role

We are seeking a highly motivated and organized Reception Team Member to join our team at F1 Arcade HO. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.

Key Responsibilities

  • Welcome and greet guests in a friendly and professional manner
  • Manage bookings and reservations in a timely and efficient manner
  • Provide information and assistance to guests regarding our events and services
  • Work collaboratively with the team to maintain a clean and safe environment
  • Ensure that all guests have a positive and memorable experience

Requirements

  • Previous experience in a hospitality or customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Basic knowledge of booking systems and software
  • Availability to work a variety of shifts, including evenings and weekends

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career development and growth
  • A fun and dynamic work environment
  • Generous discounts on our events and services
  • A refer-a-friend bonus scheme

How to Apply

If you are a motivated and organized individual who is passionate about delivering exceptional customer service, please submit your application, including your resume and a cover letter, to [insert contact information].


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