Multi Skilled Reception Team Member

4 weeks ago


Birmingham, Birmingham, United Kingdom Accor Full time

At Ibis Cardiff Gate, we're on the lookout for a talented individual to join our team as a Reception Team Member. If you're someone who thrives on providing exceptional guest experiences, we want to hear from you

What You'll Do:

  • Welcome guests with a warm smile and a friendly demeanor
  • Foster loyalty by going above and beyond to meet our guests' needs
  • Prioritize guest relations by being responsive and attentive to their requests
  • Anticipate needs by being proactive and solution-focused
  • Handle feedback with professionalism and poise
  • Maintain brand image by embodying the values of Accor
  • Inform guests about our services and amenities
  • Assist with food and beverage service with a smile
  • Handle administration tasks with ease

What You'll Gain:

  • Career development opportunities to help you grow and succeed
  • Training and support to help you excel in your role
  • Employee benefits that show we care about your well-being
  • A dynamic work environment that's always buzzing with energy
  • A welcoming team that's like a second family
  • And many more benefits that will make you feel valued and appreciated

Our Commitment to Diversity & Inclusion:

We're an inclusive company that's passionate about attracting, recruiting, and promoting diverse talent. We believe that everyone deserves an equal opportunity to succeed, and we're committed to creating a workplace that's welcoming and inclusive for all.



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