Customer Service Representative

6 days ago


Darlington, Darlington, United Kingdom McDonald's Full time

About the Role

As a Customer Care Assistant at McDonald's UK, you'll be the face of our restaurant, responsible for delivering exceptional customer experiences. Your key responsibilities will include:

  • Ensuring customer satisfaction by providing a warm and welcoming atmosphere
  • Handling customer inquiries and resolving issues in a timely and professional manner
  • Maintaining high standards of cleanliness in the dining area and toilets
  • Organizing special events and activities to engage with customers
  • Collaborating with the management team to ensure seamless customer service

What We Offer

As a valued member of our team, you'll enjoy a range of benefits, including:

  • Holiday pay
  • Service Awards
  • Meal allowance
  • Employee discounts from top highstreet and online brands

Requirements

To succeed in this role, you'll need:

  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment
  • High energy levels and a positive attitude
  • Ability to maintain confidentiality and handle sensitive information

Why Join Us?

At McDonald's UK, we're committed to fostering a safe, respectful, and inclusive workplace. We're proud to be one of the most recognized brands in the world, and we're looking for talented individuals like you to join our team.



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