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Customer Service Representative
2 months ago
We are seeking a dedicated and detail-oriented Customer Service Representative to join our Central Supplier Admin Team in Darlington. As a key member of our team, you will be responsible for managing and resolving issues surrounding breakdowns, tyres, and windscreens efficiently and effectively.
Key Responsibilities- Investigate and resolve customer complaints in a timely and professional manner.
- Analyse supplier reports and determine the root cause of issues.
- Communicate effectively with customers and internal stakeholders to ensure satisfactory resolutions.
- Work collaboratively with colleagues to achieve team goals and objectives.
As a Customer Service Representative at Northgate Vehicle Hire, you will enjoy a range of benefits, including:
- A competitive salary starting from £22,369.35 per annum, with opportunities for growth and increase.
- Hybrid working arrangements, with the flexibility to work from home once you've completed your probationary period.
- A comprehensive benefits package, including pension, life assurance, and access to our colleague assistance programme.
- Opportunities for professional development and career growth in a dynamic and supportive environment.
Northgate Vehicle Hire is the UK's largest supplier of light commercial vehicle rental solutions, with over 60 branches nationwide. We're part of ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. We're agile, experts, imaginative, and reliable – and we're looking for talented individuals like you to join our team.
