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Casual Front Desk Staff
1 week ago
We are seeking a Casual Front Desk Staff member to join our team at Klarent Hospitality.
As a Casual Front Desk Staff member, you will be responsible for providing exceptional customer service and contributing to an overall excellent experience for our guests.
This role requires a high level of customer service skills, with the ability to achieve positive outcomes from guest queries in a timely and efficient manner. You will also be required to ensure that the night porter checklist is complete and that both the Night Manager and Night Team are kept fully aware of any relevant feedback from guests and other departments.
About the Role:
- Provide exceptional customer service and contribute to an overall excellent experience for guests
- Ensure an efficient reception experience for guests, including check-in and check-out
- Complete audits in a timely manner and maintain accurate records
- Maintain accurate records and reports
Requirements:
- Excellent communication and interpersonal skills
- Able to work effectively in a fast-paced environment
- High level of customer service skills
- Able to maintain accurate records and reports
- Able to work collaboratively with others
Salary: £20,000 - £24,000 per annum (dependent on experience)
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