Front Desk Hospitality Expert
4 days ago
We are seeking a skilled Front Desk Hospitality Expert to join our team at AccorHotel. This role involves providing exceptional customer service and ensuring guest satisfaction, as the primary point of contact for guests. The ideal candidate will have strong communication and problem-solving skills, with a focus on creating a positive and welcoming atmosphere.
Key Responsibilities:
- Greet guests warmly and ensure a positive first impression.
- Assist guests with their orders and meeting room requirements.
- Respond to guest inquiries and requests, providing accurate and helpful information.
- Handle complaints and concerns promptly and professionally.
- Maintain a clean and organized working area.
- Upsell and promote hotel services and amenities.
Requirements:
- Excellent communication skills and ability to interact with diverse guests.
- Strong customer service orientation and desire to exceed guest expectations.
- Exceptional problem-solving abilities and calm under pressure.
- Proficiency in computer systems and ability to multitask.
- Attention to detail and ability to manage time efficiently.
- Flexibility in working shifts and professional appearance.
The estimated annual salary for this role is $42,000-$52,000, based on location and experience.
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Mechanical Ventilation Surveyor
1 week ago
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