Windows and Office Expert

3 days ago


Dartford, Kent, United Kingdom ENGINEERINGUK Full time
Job Description
ENGINEERINGUK requires a skilled Service Desk Professional to join its team. The successful candidate will provide technical support and maintain high levels of customer satisfaction. This role involves working in a fast-paced environment, resolving technical issues, and collaborating with the IT team.

About the Company
ENGINEERINGUK is an international engineering and construction company delivering state-of-the-art infrastructure and buildings projects. We pride ourselves on our commitment to quality, reliability, and customer satisfaction.

Key Responsibilities
• Provide technical support via phone, email, or chat
• Analyze complex technical issues and implement effective solutions
• Collaborate with the IT team to resolve technical problems
• Maintain accurate records of incidents and resolutions
• Continuously improve technical knowledge and skills to stay up-to-date with industry developments

Requirements
• 2+ years of experience in technical support or a related field
• Strong understanding of Windows and Office applications
• Excellent communication and problem-solving skills
• Ability to work under pressure and meet deadlines
• Strong analytical and diagnostic skills

Salary and Benefits
• Competitive salary: £45,000 - £60,000 per annum
• Comprehensive benefits package including health insurance, retirement plan, and paid time off
• Opportunities for career growth and professional development
• Collaborative and dynamic work environment

How to Apply
If you are a motivated and experienced technical professional looking for a new challenge, please submit your application, including your resume and a cover letter outlining your qualifications and experience.

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