Hybrid Collections and Inquiries Expert

2 weeks ago


Dartford, Kent, United Kingdom Huntress Full time

Job Description:

We are looking for a highly skilled and customer-focused individual to fill the role of Hybrid Collections and Inquiries Expert in our Dartford office. The successful candidate will be responsible for engaging with customers via phone, email, and chat to resolve their queries and provide exceptional support.

Key Responsibilities:

  1. Handle Customer Enquiries: Respond to customer calls, emails, and chats efficiently and effectively, ensuring a high level of customer satisfaction.
  2. Maintain Customer Records: Keep detailed records of customer interactions and feedback, using this information to improve our services.
  3. Work Collaboratively: Collaborate with colleagues to achieve common goals and enhance customer satisfaction.
  4. Address Customer Concerns: Promptly address customer concerns and provide solutions to resolve their issues.

Requirements:

  1. Customer Service Experience: Proven experience in a customer-facing role, preferably in a similar industry.
  2. Strong Communication Skills: Excellent verbal and written communication skills, with the ability to adapt to various customer needs.
  3. Problem-Solving Abilities: Excellent problem-solving skills, with attention to detail and the ability to resolve complex issues.
  4. Team Player: A positive attitude and a willingness to work collaboratively as part of a team.

What We Offer:

  1. Dynamic Working Environment: Join a supportive and dynamic team, committed to delivering exceptional customer experiences.
  2. Opportunities for Growth: Develop your skills and knowledge through regular training and development programs.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

Salary Estimate: £35,000 - £45,000 per annum, depending on experience.

We can only consider applications from candidates who have the right to work in the UK.



  • Dartford, Kent, United Kingdom Huntress Full time

    About this Job:This is an exciting opportunity for a highly motivated and customer-focused individual to join our team in Dartford. As a Hybrid Collections and Inquiries Expert, you will be responsible for engaging with customers via phone, email, and chat to resolve their queries and provide top-class support.Responsibilities:Respond to Customer Enquiries:...


  • Dartford, Kent, United Kingdom Canal House, Station Road, Portarlington, Co. Full time

    About the RoleThis position is a full-time role within our National Sales Centre, based at Tipperary Technology Park, Thurles. The successful candidate will be responsible for handling customer inquiries, sales, and reservations for 8 stadia.The ideal candidate will have experience in sales/customer service and possess excellent communication skills.

  • Safety Expert Advisor

    2 weeks ago


    Dartford, Kent, United Kingdom Insight Select Full time

    Job Title:Group Health, Safety and Environment OfficerCompany Overview:Insight Select is seeking a highly skilled Group Health, Safety and Environment Officer to provide expert advice and guidance to the organisation.Salary:£35,000 - £45,000 per annum, with a bonus and pension scheme.Job Description:Complete regular site safety tours, inspections, audits...


  • Dartford, Kent, United Kingdom Travel Trade Recruitment Full time

    Job Summary:We are looking for a skilled Business Travel Consultant to join our team at Travel Trade Recruitment in Kent / South East London. As a key member of our team, you will be responsible for providing expert travel advice and support to our clients.Key Responsibilities:Determine client requirements and offer personalized travel solutions.Provide...


  • Dartford, Kent, United Kingdom beBee Professionals Full time £45,000 - £65,000

    We are seeking a skilled Software Development Expert to join our team at beBee Professionals in Dartford, United Kingdom. The ideal candidate will have a strong background in software development and be able to contribute to the design and implementation of new features.Key Responsibilities:Develop and maintain high-quality software applications.Collaborate...


  • Dartford, Kent, United Kingdom Huntress Full time

    Customer Service Representative RoleAbout the Opportunity:We are seeking an experienced customer service professional to join our team in Dartford. This hybrid role combines phone, email, and chat interactions with customers to resolve inquiries and provide top-notch support.Key Responsibilities:Engage with Customers: Respond to customer inquiries via phone,...

  • Data Strategy Expert

    3 weeks ago


    Dartford, Kent, United Kingdom Balfour Beatty Full time

    We are seeking a seasoned professional to lead our corporate data strategy and drive organisational growth. As an experienced Data Architect, you will formulate and execute a comprehensive corporate-level data strategy that aligns with business objectives.Key Responsibilities:Develop and implement a data governance framework to ensure data quality,...


  • Dartford, Kent, United Kingdom Gearing Recruitment Solutions Ltd Full time

    About the Role\We are looking for a skilled MEICA Estimator to join our team. The ideal candidate will have experience in preparing analytical estimates, developing preliminaries, and presenting estimates at bid team meetings.\Responsibilities\The successful candidate will be responsible for:\\Preparing analytical estimates and developing...


  • Dartford, Kent, United Kingdom Clarendon Fine Art Full time

    Unlock Your Potential with Clarendon Fine ArtWe are seeking a highly motivated and ambitious individual to join our team as an Luxury Retail Sales Consultant. As an expert in sales, you will be responsible for building relationships with clients, inspiring them to buy and build their perfect art collection.About the Role:You will be at the heart of our...


  • Dartford, Kent, United Kingdom Otis College of Art and Design Full time

    OverviewWe are seeking a Customer Success Sales Professional to join our team at Otis, the world's leading elevator and escalator manufacturing, installation, and service company.As a key member of our sales team, you will be responsible for achieving sales growth through developing a customer prospect pipeline, focusing on winning new maintenance contracts...


  • Dartford, Kent, United Kingdom Ten-Percent Full time

    A specialist family law firm in the UK is looking for a part-time lawyer to join their team based in Dartford. The role involves working on privately funded family cases with a minimum of 2 years' PQE experience. The firm offers flexible working hours, including hybrid working options and accommodating childcare/school schedules.The ideal candidate will have...


  • Dartford, Kent, United Kingdom Team Power Placements Full time

    Hybrid Credit Controller (2 days WFH)This role is responsible for the day-to-day management of sales ledgers, allocation of cash receipts, and assisting the team to maximize overall cash collection across all sales sectors while mitigating company exposure and high-risk situations.Managing a combination of cost centers and client accounts.Managing the...


  • Dartford, Kent, United Kingdom Dartford and Gravesham NHS Trust Full time

    The Data Governance Analyst role at Dartford and Gravesham NHS Trust offers an exciting opportunity to contribute to the trust's Information Governance (IG) team. This position is based at Darent Valley hospital and will be working in the Women, Children, Radiology and Outpatient Division.As a key member of the IG team, you will support the provision of...


  • Dartford, Kent, United Kingdom Hays Construction and Property Full time

    Job Description: Building Portfolio SpecialistHays Construction and Property is seeking a highly skilled Building Portfolio Specialist to join our team. As a key member of our property management team, you will be responsible for managing the day-to-day activities of our building portfolio, including maintenance, repairs, and compliance with regulations.Key...


  • Dartford, Kent, United Kingdom Hays Construction and Property Full time

    Job Summary: Estates and Maintenance CoordinatorWe are seeking an experienced Estates and Maintenance Coordinator to join our team at Hays Construction and Property. As a key member of our property management team, you will be responsible for coordinating the estates and maintenance activities of our building portfolio, including scheduling repairs and...


  • Dartford, Kent, United Kingdom Otis College of Art and Design Full time

    **About OtisOtis is a global leader in the elevator and escalator manufacturing, installation, and service industry.We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.**Salary InformationThe estimated annual salary for this position is £45,000 - £60,000 depending on...


  • Dartford, Kent, United Kingdom Dartford and Gravesham NHS Trust Full time

    The position of Radiology IT Director offers an exciting opportunity to lead and manage the digital systems of our trust. With a strong background in digital information systems management, you will be responsible for overseeing the strategy and operations of PACS, RIS, IEP, and other integrated software systems.The ideal candidate will have 5 years of...


  • Dartford, Kent, United Kingdom Dartford and Gravesham NHS Trust Full time

    Dartford and Gravesham NHS Trust is seeking a highly skilled Digital Systems Manager to join their team. As a key member of the trust-wide digital information systems management, you will be responsible for overseeing the strategic and operational management of PACS, RIS, IEP, and other integrated software systems.The ideal candidate will have 5 years of...


  • Dartford, Kent, United Kingdom Randstad Construction and Property Full time

    Job Title: Fabric EngineerLocation: UKSalary: Competitive annual salaryRandstad Construction and Property has this exciting opportunity available for a skilled Multiskilled Tradesperson to join a thriving team.You will be responsible for providing Electrical services to various commercial projects across the UK.Requirements / Qualifications:City & Guilds /...


  • Dartford, Kent, United Kingdom Insight Select Full time

    Job Title:Group Health, Safety and Environment OfficerSalary and Benefits:We offer a competitive salary of £35,000 - £45,000 per annum, plus a bonus and pension scheme. Our hybrid working arrangement allows for 2 days from home, promoting work-life balance.About the Job:This is an excellent opportunity to join Insight Select as a Group Health, Safety and...