Firecheck Contracts Ltd Service Operations Assistant

1 day ago


Slough, Slough, United Kingdom Firecheck Contracts Ltd Full time

Fulfilling the role of Service Team Support at Firecheck Contracts Ltd involves working closely with the Service Team, clients, and the Engineering Team. The primary goal is to provide seamless support to various departments when needed.

Core Responsibilities

  1. Deliver flexible support to the Service Contracts Department.
  2. Respond promptly to client inquiries to prevent issues from escalating into complaints, escalating them to the Management Team as necessary.
  3. Generate customer service quotations and reports as required.
  4. Prepare customer invoices.
  5. Conduct general administrative tasks relevant to the position, including data entry and communication.
  6. Oversee engineer diaries, scheduling, and work re-arrangement.
  7. Produce contract reports for the Service Team Leader and Service Operations Manager as necessary.
  8. Sustain a professional and customer-focused approach.
  9. Become familiar with the roles within the Contracts/Service Department.

This list of responsibilities is not exhaustive; further requirements may be requested by Senior Management from time to time.

Essential Skills

  • Proficiency in computer applications.
  • Superior written, oral, and numerical skills, accompanied by exceptional telephone etiquette.
  • A strong commitment to career advancement.
  • Outstanding organisational abilities to manage multiple tasks effectively.
  • Able to collaborate as part of a team or work independently when needed.
  • Demonstrate knowledge of financial concepts and adherence to budgetary guidelines.
  • Capacity and willingness to learn about legal and regulatory compliance for the Fire Industry.

Competency Requirements

  • Previous experience with Business Management systems (SimPRO, Job logic etc).
  • An ideal candidate should possess a proven track record of success within a Customer Service environment.

Compensation Package

We offer a highly competitive salary ranging from £25,000 to £35,000 annually, based on your level of experience.



  • Slough, Slough, United Kingdom Firecheck Contracts Ltd Full time

    As a Service Team Support professional at Firecheck Contracts Ltd, you will play a crucial role in supporting the Service Team, interacting with clients, and collaborating with the Engineering Team. Your key responsibility will be to provide timely assistance to various departments when needed.Main AccountabilitiesOffer adaptable support to the Service...


  • Slough, Slough, United Kingdom Firecheck Contracts Ltd Full time

    The Service Team Support role at Firecheck Contracts Ltd involves providing support to the Service Team, liaising with clients and the Engineering Team. This includes covering various functions within the departments when needed.Key ResponsibilitiesProvide flexible support to the Service Contracts Department.Promptly respond to client inquiries to prevent...


  • Slough, Slough, United Kingdom Service Care Solutions Ltd Full time

    Role OverviewWe are seeking a highly skilled and experienced Senior Contract Management Officer to join our team at Service Care Solutions Ltd. As a Senior Contract Management Officer, you will be responsible for delivering excellent housing management services, ensuring operational performance is high and continues to improve.Key ResponsibilitiesProvide a...


  • Slough, Slough, United Kingdom Novax Recruitment Ltd Full time

    About the Job:As a Procurement and Contract Management Specialist at Novax Recruitment Ltd, you will provide professional advice and guidance to the environmental services team on all areas of procurement and contract management, ensuring compliance with legislative requirements to achieve best value and best practice.You will support the procurement...


  • Slough, Slough, United Kingdom Citygate Automotive Ltd Full time

    Technical Support RoleWe are looking for a highly skilled Automotive Service Technician to support our operations. This individual will be responsible for various tasks including housekeeping and other duties. In return, we offer a competitive salary, £28,000 per annum, access to our award-winning learning programme, and opportunities for internal career...


  • Slough, Slough, United Kingdom PRS LTD Full time

    Critical Site Maintenance SpecialistWe are seeking a highly skilled and experienced Critical Site Maintenance Specialist to join our team at PRS LTD. As a Critical Site Maintenance Specialist, you will be responsible for delivering high-calibre essential maintenance services within a designated section of our Critical Site.Key Responsibilities:Ensure a...

  • Executive Chef

    1 month ago


    Slough, Slough, United Kingdom Signature Senior Lifestyle Operations Ltd Full time

    As a Chef de Partie at Signature Senior Lifestyle Operations Ltd, you will have the opportunity to develop your passion for food in a highly equipped kitchen, in-house bistro, and fine dining restaurant. Our caring and supportive team is dedicated to providing exceptional culinary experiences for our residents.What We OfferCompetitive hourly rate of...


  • Slough, Slough, United Kingdom Slough Borough Council Full time

    Osborne Property Services Ltd is a leading provider of repairs, maintenance, and investment (RMI) services for local councils.By adopting an asset management approach, Osborne gains a comprehensive understanding of the local housing stock, enabling informed strategic decisions on maintenance and long-term benefits for tenants.Osborne is committed to...

  • Operational Lead

    4 weeks ago


    Slough, Slough, United Kingdom Tribepost Ltd Full time

    Care Department Supervisor RoleAt Tribepost Ltd, we are seeking a skilled Care Department Supervisor to lead our management team in Slough. This full-time, permanent role offers 28 days paid leave plus birthday leave, and a contract that includes bank holidays. As a key figure in our team, you will be responsible for overseeing daily operations and ensuring...


  • Slough, Slough, United Kingdom Tingdene Marinas Ltd. Full time

    Job OverviewTingdene Marinas Ltd. is seeking a skilled Marina Assistant to join our team.This role offers an exciting opportunity to work in a dynamic environment, providing exceptional customer service and contributing to the smooth operation of our marina facilities.ResponsibilitiesAssist in the administration of daily marina operations, ensuring seamless...


  • Slough, Slough, United Kingdom Novax Recruitment Ltd Full time

    **Job Overview:**We are looking for a skilled Housing Services Coordinator to join our team at Novax Recruitment Ltd. The successful candidate will have experience in engaging with residents and community groups, gathering feedback, and working closely with colleagues across the organization.This is an exciting opportunity for someone who is passionate about...

  • Executive Chef

    1 week ago


    Slough, Slough, United Kingdom Signature Senior Lifestyle Operations Ltd Full time

    About the RoleWe are seeking an experienced and skilled Executive Chef to join our team at Signature Senior Lifestyle Operations Ltd in Farnham Common. As an Executive Chef, you will be responsible for creating and producing a nutritious menu of restaurant-quality food for our residents.Key ResponsibilitiesWork under the Head Chef to develop and implement...


  • Slough, Slough, United Kingdom Signature Senior Lifestyle Operations Ltd Full time

    Develop your culinary skills in a state-of-the-art kitchen, as part of our dedicated and supportive team, when you join Signature Senior Lifestyle Operations Ltd as a Senior Culinary Expert at our luxury care and nursing home in Farnham Common.


  • Slough, Slough, United Kingdom Anderselite LTD Full time

    Job DescriptionJob Title: Electrical Services Technician (FM Environment)Location: Various Retail Sites Across the Slough areaWe are seeking a skilled and dedicated Electrical Services Technician to join our team at Anderselite LTD, a national FM provider specializing in top-notch facilities management (FM) services to commercial environments. Our commitment...


  • Slough, Slough, United Kingdom Signature Senior Lifestyle Operations Ltd Full time

    At Signature Senior Lifestyle Operations Ltd, we are seeking a highly skilled Chef de Partie to join our team in Farnham Common. This is an exciting opportunity for you to develop your passion for food within a state-of-the-art kitchen and fine dining restaurant.The ideal candidate will have excellent culinary skills and the ability to work well under...


  • Slough, Slough, United Kingdom Holt Executive Ltd Full time

    Job OverviewHolt Executive Ltd is seeking a skilled Aircraft Program Operations Manager to lead complex programs and ensure seamless service delivery across the business.


  • Slough, Slough, United Kingdom Marubeni Komatsu Ltd Full time

    At Marubeni Komatsu Ltd, we are proud to be one of the UK's leading construction equipment distributors.We supply some of the world's most innovative products, including Intelligent Machine Control (iMC) and Hybrid Excavators, which reduce fuel usage.Our company values include improving lives and minimising environmental impact. We strive to create a culture...


  • Slough, Slough, United Kingdom Willis Global Ltd Full time

    As an Import Operations Manager at Willis Global Ltd, you will be responsible for handling air import freight forwarding operations from start to finish, ensuring maximum client profitability through effective customer service and communication.ResponsibilitiesCommunicating with customers via email and phone.Setting up and monitoring shipments with the...


  • Slough, Slough, United Kingdom Marubeni Komatsu Ltd Full time

    Company OverviewAt Marubeni Komatsu Ltd, we pride ourselves on being one of the largest construction equipment distributors in the UK.We supply some of the world's most exciting and ground-breaking products, including Intelligent Machine Control (iMC) and Hybrid Excavators that reduce our customers' fuel usage.SalaryThe estimated salary for this role is...


  • Slough, Slough, United Kingdom Sanctuary Personnel Ltd Full time

    Locum Manager for Social Care ServicesSanctuary Personnel Ltd is seeking a highly skilled Interim Service Manager to join their Contracts & Quality Team based in Slough. The ideal candidate will have experience in social work, specifically working with children in care, care leavers, or vulnerable young people.RequirementsPostgraduate qualifications in...