Operational Risk Mitigation Expert
14 hours ago
We are seeking an Operational Risk Mitigation Expert to join our team at Blue Arrow - Belfast. In this role, you will be responsible for mitigating against the risk of fraud and bad debt on mobile products.
Your key responsibilities will include identifying suspicious and/or high-risk activity utilising internal systems/manual reports to detect potential fraud cases and carrying out accurate risk assessments. You will act quickly on potential fraud cases, liaise directly with the customer, stakeholder or the relevant department - take appropriate action to minimise the loss of revenue to client and/or customer.
As a key member of our team, you will have the opportunity to work with a range of stakeholders, including customers, suppliers, and internal teams. We offer a competitive salary of £13.43 per hour, with enhanced rates for after 9pm and Sunday working.
To be successful in this role, you will need:
- An excellent understanding of MS Excel, Access, Outlook, Word, and SharePoint
- Fraud/billing experience
- Strong analytical skills - ability to quickly analyse information/data attained from external/internal sources to detect/prevent fraudulent activity
- Problem solving/decision making skills - effective negotiation, influencing & problem-solving skills
- Effective communication & ability to build strong relationships with key stakeholders and external customers & suppliers
- Be highly motivated, trustworthy & organized
- Ability to work under pressure
- Flexibility to meet the needs of the business especially when dealing with a major fraud incident
We are proud to be a Disability Confident Employer and are committed to helping find great work opportunities for great people.
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