Client Relationship Specialist

6 days ago


East Anglia, United Kingdom Verifile Ltd Full time

Company Overview


Verifile Ltd is an award-winning provider of innovative technology and background screening services. Our goal is to enable clients to make informed recruitment decisions.

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About the Role

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  • We create meaningful connections with our customers through daily interactions, offering expert guidance to help them make the best decisions for their teams.
  • Deliver exceptional support via live chat, phone, or email, paired with excellent communication, problem-solving skills, and a proactive mindset.
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Key Responsibilities:

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  • Provide clear guidance to clients through the online screening process.
  • Support clients via phone, email, live chat or Teams.
  • Utilize excellent typing and data entry skills, as well as familiarity with MS Office.
  • Knowledge of an additional European language is desirable to support our global client base.
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Benefits:

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  • We value every member of our team's wellbeing by providing a range of benefits to help them thrive both inside and outside of work.
  • We grouped these benefits around four priorities: health, time, finances, and community.
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What We Offer:

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  • A supportive and inclusive work environment that values all cultures, backgrounds, and experiences.
  • Diversity drives creativity and innovation, and we believe that everyone should feel comfortable bringing their individuality to work.
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Estimated Salary: $60,000 - $80,000 per year, depending on experience.



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