Care Services Manager
3 days ago
**Job Overview**
As a Care Services Manager, you will play a crucial role in ensuring the delivery of exceptional care services to our clients. This is an exciting opportunity to join our team and contribute to the growth and success of Home Instead Senior Care.
**Key Responsibilities:**
- Converting new client enquiries into successful care plans
- Client On-boarding, including risk assessments and compliance checks
- Care planning and management, ensuring seamless service delivery
- Managing CAREGiver personal development and training
- Care Delivery & on-call rota coordination
- Ensuring client satisfaction through regular reviews and feedback
**Requirements:**
- Prior experience in care management or supervision, preferably in home care
- Strong customer service and interpersonal skills
- Ability to work well under pressure and meet deadlines
- Flexibility to participate in an on-call rota and travel for client visits
- Valid driving licence and access to a vehicle
**What We Offer:**
- A competitive salary of £27,000 - £32,000 per year
- Ongoing training and professional development opportunities
- A supportive and collaborative team environment
- Flexible working arrangements, including weekend availability
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