Matchday Operations Coordinator
2 weeks ago
Company Overview: Birmingham City Football Club is a leading football club based in Birmingham, England. We are committed to delivering exceptional customer experiences for our supporters and are seeking a highly skilled Supporter Services Officer to join our team.
Job Summary: We are looking for a talented individual to provide exceptional customer service to our supporters, both on matchdays and throughout the year. The successful candidate will be responsible for responding to supporter inquiries, developing and implementing initiatives to enhance the supporter experience, and working collaboratively with other teams to ensure seamless delivery of services.
Key Responsibilities include:
- Providing exceptional customer service to supporters.
- Managing customer inquiries, complaints, and feedback.
- Fostering positive relationships with supporters.
Requirements: A degree in a related field, previous experience in customer service, and excellent communication skills are essential. The successful candidate will also have a proven ability to work collaboratively with a team and maintain a high level of integrity and discretion.
The estimated salary for this role is £29,000 - £34,000 per annum, depending on experience.
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Matchday Operations Coordinator
4 weeks ago
Birmingham, Birmingham, United Kingdom Birmingham City Football Club plc Full timeJob Title: Matchday Operations CoordinatorBirmingham City Football Club is seeking a highly organized and detail-oriented individual to join our team as a Matchday Operations Coordinator. This role involves coordinating matchday activities, managing operations, and ensuring that everything runs smoothly from start to finish.The ideal candidate will have...
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Matchday Experience Coordinator
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Senior Matchday Operations Manager
1 week ago
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Matchday Service Executive
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Culinary Operations Coordinator
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Weekend Event Coordinator
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Hospitality Operations Manager
1 month ago
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Hospitality Operations Manager
3 weeks ago
Birmingham, Birmingham, United Kingdom Levy UK Full timeAbout the RoleWe are seeking a highly skilled and experienced Hospitality Manager to lead our hospitality operations at St. Andrew's Stadium, home of Birmingham City Football Club.This is an exceptional opportunity to join a dynamic team and be part of delivering world-class matchday experiences for corporate clients, fans, and special events year-round.As a...
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Hospitality Operations Manager
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Elior Hospitality Team Member
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Supporter Services Officer
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Customer Service Manager
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Fan Experience Professional
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