Administrative Support Specialist

4 weeks ago


Watford, Hertfordshire, United Kingdom East and North Herts NHS Trust Full time

About the Role

We are seeking an experienced Administrative Support Specialist to join our team at East and North Hertfordshire NHS Trust. As an Administration Advisor in our Contact Centre, you will play a vital role in ensuring the smooth operation of our outpatient services.

Main Responsibilities

Key duties of the role include liaising with patients and Trust colleagues to book, cancel, and monitor appointments efficiently. You will also work at the reception desk in outpatient clinics and answer the Trust's Appointment Line, dealing with patients' queries.

Requirements

To be successful in this role, you will need to have excellent communication and interpersonal skills, with the ability to work in an organized and methodical manner. You should also be able to prioritize tasks and demonstrate a polite, approachable, and compassionate manner when interacting with patients and colleagues.

About Us

East and North Hertfordshire NHS Trust is a leading healthcare provider in the region, with a reputation for delivering high-quality care to our patients. We are committed to providing a positive work-life balance for our employees and offer a range of benefits and opportunities for career development.


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