Corporate Receptionist Dedicated Cover
4 weeks ago
Role Responsibility
As a key member of the Rapport Guest Services team, you will be responsible for delivering exceptional guest service in a fast-paced corporate environment.
Responsibilities will include, but not limited to:
- Welcoming guests and ensuring a seamless and personal guest journey
- Acting upon all requests that guests might have in an efficient, friendly and timely manner
- Stepping in for the on-site team member to ensure seamless service delivery
- Being flexible and adaptable to be able to work in multiple locations
- Building relationships and being the main point of contact for the office occupiers
- Liaising with other departments to ensure efficient communication and guest service, and creating a 'one team' approach to delighting your guests
- Provide ad hoc services as and when required
- Always acting according to Rapport and the client's standards
The Ideal Candidate
The successful candidate will have 1-2 years experience in a receptionist role, will have an outgoing personality, be flexible and easily adaptable, and is good at building relationships.
They will have a passion to deliver excellent guest service in everything that they do.
Preferably, they will have Front of house experience within a luxury hotel environment, premium airlines or a corporate business environment.
They will have great interpersonal skills and an outgoing and vibrant personality.
They will have an excellent command of the English language, both in verbal and written communication.
They will be highly organised and have an eye for detail.
They will be able to work well under pressure and have the ability to act pro-actively and intuitively.
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