Service Advisor

4 weeks ago


Stirling, Stirling, United Kingdom Lookers Full time

About the Role

We are seeking an experienced Service Advisor to join our Aftersales Team at Stirling Audi.

As a Senior Service Advisor, you will be responsible for booking MOTs, services, and repair work for customers, advising on warranty cover and upselling additional parts/accessories.

You will liaise with the Aftersales department to schedule appointments, manage customer queries, and maintain accurate records.

Responsibilities

  • Booking and scheduling appointments
  • Advising customers on warranty and additional services
  • Liaising with the Aftersales team
  • Managing customer queries and records

Requirements

You will need excellent communication skills, the ability to build rapport, and previous experience using Kerridge/ADP systems.

A passion for customer service and the automotive industry is essential.

What We Offer

We provide continuous training opportunities, a supportive team environment, and potential for progression.


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