Service Advisor
4 weeks ago
About the Role
We are seeking an experienced Service Advisor to join our Aftersales Team at Stirling Audi.
As a Senior Service Advisor, you will be responsible for booking MOTs, services, and repair work for customers, advising on warranty cover and upselling additional parts/accessories.
You will liaise with the Aftersales department to schedule appointments, manage customer queries, and maintain accurate records.
Responsibilities
- Booking and scheduling appointments
- Advising customers on warranty and additional services
- Liaising with the Aftersales team
- Managing customer queries and records
Requirements
You will need excellent communication skills, the ability to build rapport, and previous experience using Kerridge/ADP systems.
A passion for customer service and the automotive industry is essential.
What We Offer
We provide continuous training opportunities, a supportive team environment, and potential for progression.
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