Store Operations Manager

1 month ago


Wigan, Wigan, United Kingdom Tesco Full time
About the Role

As a Shift Leader at Tesco, you will be responsible for overseeing the store's daily operations, ensuring a seamless customer experience, and leading a team of colleagues to achieve this goal. Your primary focus will be on coordinating the store team to deliver an easy, fuss-free shopping experience for customers. This includes supporting your colleagues, ensuring they deliver daily priorities and take regular breaks, opening and closing the store, and completing duty cover. You will also be the go-to person for colleagues in the absence of a manager for day-to-day queries and be responsible for maintaining a great understanding of how your store is performing, assisting managers in delivering any actions that help improve the running of the store. Additionally, you will be responsible for coordinating store improvements, removing any obstacles that might be getting in the way of great service, and following health and safety routines and procedures. If you are a great role model, comfortable taking the lead, and have excellent communication skills, this could be the perfect opportunity for you to grow your career with Tesco.

Key Responsibilities

* Coordinating the store team to deliver an easy, fuss-free shopping experience for customers
* Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks
* Opening and closing the store, and completing duty cover
* Being the go-to person for colleagues in the absence of a manager for day-to-day queries
* Maintaining a great understanding of how your store is performing, and assisting managers in delivering any actions that help improve the running of the store
* Coordinating store improvements, removing any obstacles that might be getting in the way of great service, and following health and safety routines and procedures

What We Offer

Tesco offers a range of benefits to support your wellbeing, including access to free wellbeing services, a range of resources to support your mind, body, and life, and a life cover of five times your pay. We also offer an award-winning pension with matching contributions up to 7.5% and a range of benefits to suit you, including discounts and shares, cycle to work schemes, and uniform provided. Additionally, we have a range of colleague networks providing a space for colleagues to come together from a range of backgrounds. If you are looking for a challenging and rewarding role with opportunities for growth and development, this could be the perfect opportunity for you to join our team at Tesco.

About Us

Tesco is a leading retailer with a commitment to serving our customers, communities, and planet a little better every day. We are proud to have been accredited Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process. We welcome chats about flexible working and are committed to supporting our colleagues in achieving a better work-life balance. If you are passionate about delivering excellent customer service and leading a team to achieve this goal, this could be the perfect opportunity for you to join our team at Tesco.
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