Business Process Lead
3 weeks ago
About the Role:
We are seeking a highly skilled Business Process Lead to join our team at AQA. As a Business Process Lead, you will be responsible for maintaining oversight of end-to-end business processes for interaction with our associates. You will play a critical role in coordinating process changes by effectively engaging with associate-facing teams and projects.
Key Responsibilities:
* Maintain oversight of end-to-end business processes for interaction with our associates
* Coordinate process changes by effectively engaging with associate-facing teams and projects
* Regularly review and implement process improvements to enhance the overall associate experience
Requirements:
* Extensive knowledge and proven experience in process improvement, business justification, and requirement prioritization
* Excellent communication and coordination skills
* Strong technical skills in analyzing the effectiveness of business processes, creating and editing process documentation
What We Offer:
* Opportunity to work with processes that impact the future of millions of learners
* Access to an incredible pension scheme with employee and employer contributions jointly totaling up to 18.5%
* 25 days annual leave, rising a day per year for your first five years with Bank Holidays and additional closure days at Christmas
* AQA works in a smart hybrid way, with a minimum of two days per week in the office or as business dictates
About AQA:
AQA works with a community of around 39,000 Associates to design, produce, mark, and award high-stakes qualifications for more than 1 million young people both in the UK and overseas. Our Associate Management team is responsible for the resourcing, contracting, on-boarding, and retention of this vital community.
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