Business Process Improvement Lead

1 month ago


Manchester, United Kingdom AQA Full time

At AQA, we're committed to advancing education and our people.

As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year, thanks to our dedicated team.

Business Process Lead


Permanent

Hybrid Working

Do you excel at leading projects that drive process improvements and positive change?

As a Business Process Lead at AQA, you will oversee the maintenance of end-to-end business processes for interaction with our associates.

You'll play a critical role in coordinating process changes by effectively engaging with associate-facing teams and projects. Regular reviews and implementations of process improvements will be key in enhancing the overall associate experience.

AQA recognises our employees' contribution and offers an extensive reward and benefit package.

You will have access from day one to an incredible pension scheme with employee and employer contributions jointly totalling, up to 25 days annual leave, rising a day per year for your first five years with Bank Holidays and additional closure days at Christmas.

AQA works in a smart hybrid way.

This team are in the office for a minimum of two days per week or as business dictates - meetings are more productive in person, so you will need to live within a commutable distance of the Manchester office.

You will also benefit from our newly refurbished Manchester office space, as well as a gym, a games room and a yoga studio and with discounted eateries at our Guildford office.

Extensive knowledge and proven experience in process improvement, business justification and requirement prioritisation.
Strong technical skills in analysing the effectiveness of business processes, creating and editing process documentation.
Ability to work with colleagues at all levels of the organisation, including the Executive Team, to describe business requirements.
Good project management skills and financial awareness;

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