Pharmacy Assistant
3 weeks ago
Job Title: Pharmacy Assistant - Delivering Exceptional Customer Service
The successful candidate will use excellent customer service skills to greet customers, hospital staff, and service users both at the reception counter and via the telephone.
Main Duties:
- Accurately receive prescriptions into the pharmacy, and correctly receive payment for prescriptions and other items using the till.
- Provide advice on over-the-counter products, referring patients appropriately to the pharmacist, operating IT systems, and supporting stock management when necessary.
About Us:
We are a dedicated team working in the Outpatient Pharmacy at James Cook University Hospital. As a key member of our team, you will make major contributions to the daily workflow to ensure outstanding quality services for customers and service users.
Requirements:
- Excellent customer service skills.
- Excellent written/oral communication skills.
- GCSE Mathematics and English Qualifications.
Leadership and Improvement Training:
We offer Novice leadership and improvement training to all new staff to the Trust.
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