Digital Operations Manager

6 days ago


Birmingham, Birmingham, United Kingdom Goldman Sachs Bank AG Full time

Job Title: Digital Operations Manager

About Goldman Sachs

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders, and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm.

We're seeking a highly skilled Digital Operations Manager to join our team in Birmingham, England. As a key member of our operations team, you will be responsible for ensuring the smooth delivery of exceptional customer service across our wealth management business.

The ideal candidate will have previous experience of managing a contact centre team, preferably in Financial Services/Retail Banking or other customer-facing regulated environment. You will have demonstrable experience in coaching teams to achieve expected KPIs using recognised coaching models.

The salary for this position is £60,000 per annum, plus benefits.



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