Sales Consultant
4 weeks ago
We are looking for a talented Sales Consultant to contribute to the daily operations of our store. As a key member of our team, you will be passionate and driven to achieve excellent store sales performance and agreed key performance indicators, whilst delivering first-class customer service.
Maintaining a well-presented commercial environment in line with company policies, you will create a safe and welcoming place for all store visitors. This role is a 12 months fixed term contract, working 30 hours a week, across 5 days.
Key Responsibilities:
- Deliver first-class customer service, ensuring all customer needs are met and customers repeatedly return.
- Take ownership of contributing to store sales targets and KPIs, including Revenue, Margin, Conversion, Footfall, Quotes, and ATV to maximize profitability of the store.
- Contribute to the store outreach plan, using your local knowledge, including outbound sales calls, visiting customers, and participating in meetings and events in store.
- Partake in general shop floor duties, including stock replenishment and processing deliveries.
- Ensure Visual Merchandising standards are met to drive customer engagement and repeat custom through maximizing Store KPIs.
- Accurately complete stock auditing tasks in line with managers guidance.
- Process customer payment transactions, adhering to policy.
- Be accountable for reading, understanding, and adhering to all retail policies communicated by your line manager.
- Uphold great standards of Cleaning in areas of shop floor, back areas, windows, and fitting rooms to create a healthy environment for customers and colleagues.
- Treat all visitors to the store with respect and consideration using training provided to assess and approach difficult situations with the aim of a positive solution.
- Adhere to Health and Safety guidelines to ensure a safe environment for all visitors to Store.
- Proactively ask questions to ensure comprehension of all working practices and procedures.
What We Offer:
- Competitive hourly rate of £11.70 and a benefit package.
- Performance-related bonus paid quarterly onto your annual salary (pro rata for part-time).
- 20 days holiday plus an attendance Bonus which can mean up to 4 days additional annual leave or a cash payment.
- Christmas Gift Payment.
- Ongoing training and support, in-store and through our learning management platform.
- Excellent Opportunities for Career development, in Retail or the wider business.
- Access to hundreds of high street discounts.
- Staff Discount applicable to all products and up to 60% on own-brand products.
- Employee Assist programme with access to 24-hour counselling.
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