Sales Consultant

1 week ago


Leicester, Leicester, United Kingdom Nisbets Full time

We are looking for a talented Sales Consultant to contribute to the daily operations of our store. As a key member of our team, you will be passionate and driven to achieve excellent store sales performance and agreed key performance indicators, whilst delivering first-class customer service.

Maintaining a well-presented commercial environment in line with company policies, you will create a safe and welcoming place for all store visitors. This role is a 12 months fixed term contract, working 30 hours a week, across 5 days.

Key Responsibilities:

  • Deliver first-class customer service, ensuring all customer needs are met and customers repeatedly return.
  • Take ownership of contributing to store sales targets and KPIs, including Revenue, Margin, Conversion, Footfall, Quotes, and ATV to maximize profitability of the store.
  • Contribute to the store outreach plan, using your local knowledge, including outbound sales calls, visiting customers, and participating in meetings and events in store.
  • Partake in general shop floor duties, including stock replenishment and processing deliveries.
  • Ensure Visual Merchandising standards are met to drive customer engagement and repeat custom through maximizing Store KPIs.
  • Accurately complete stock auditing tasks in line with managers guidance.
  • Process customer payment transactions, adhering to policy.
  • Be accountable for reading, understanding, and adhering to all retail policies communicated by your line manager.
  • Uphold great standards of Cleaning in areas of shop floor, back areas, windows, and fitting rooms to create a healthy environment for customers and colleagues.
  • Treat all visitors to the store with respect and consideration using training provided to assess and approach difficult situations with the aim of a positive solution.
  • Adhere to Health and Safety guidelines to ensure a safe environment for all visitors to Store.
  • Proactively ask questions to ensure comprehension of all working practices and procedures.

What We Offer:

  • Competitive hourly rate of £11.70 and a benefit package.
  • Performance-related bonus paid quarterly onto your annual salary (pro rata for part-time).
  • 20 days holiday plus an attendance Bonus which can mean up to 4 days additional annual leave or a cash payment.
  • Christmas Gift Payment.
  • Ongoing training and support, in-store and through our learning management platform.
  • Excellent Opportunities for Career development, in Retail or the wider business.
  • Access to hundreds of high street discounts.
  • Staff Discount applicable to all products and up to 60% on own-brand products.
  • Employee Assist programme with access to 24-hour counselling.

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