Dutch Speaking Customer Service Representative

1 day ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom MTrec Commercial Full time
Job Opportunity

About the Role

We are seeking a highly skilled Dutch Speaking Customer Service Administrator to join our team at MTrec Commercial. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.

Key Responsibilities

  • Provide timely and effective support to clients via phone, email, and other communication channels
  • Respond to customer inquiries and resolve issues in a professional and courteous manner
  • Work collaboratively with internal teams to resolve customer complaints and issues
  • Develop and maintain a thorough understanding of our products and services to provide accurate information to clients
  • Meet or exceed performance targets and key performance indicators (KPIs)

What We Offer

  • A highly competitive basic salary
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • A comprehensive benefits package, including enhanced pension scheme and company healthcare
  • 25 days holiday plus 8 bank holidays

Requirements

  • Fluent Dutch language skills, both written and verbal
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Strong problem-solving and analytical skills
  • Previous customer service experience, preferably in a similar industry

How to Apply

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, please submit your application, including your resume and a cover letter, to [insert contact information].



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