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Dutch Language Customer Service Representative
2 months ago
Location: Newcastle (Hybrid)
Salary: £24,000 per annum
Job Type: Permanent, rotational shift pattern
We are seeking a highly skilled and customer-focused individual to provide exceptional service to our client's Dutch-speaking customers as a Dutch-Speaking Customer Service Advisor.
Key Responsibilities:
- Communicate with customers via live chat, email, and phone to resolve queries and provide support.
- Solve problems efficiently while adhering to company policies and procedures.
- Collaborate with different teams to ensure customer issues are resolved promptly.
- Manage customer interactions professionally, ensuring a positive experience at every touchpoint.
Requirements:
- Fluency in Dutch – Essential for this role.
- Strong customer service skills with a passion for helping others.
- Flexibility to work a rotational shift pattern, including late nights.
- Excellent communication skills and a professional telephone manner.
What We Offer:
- Well-being allowance to support your active lifestyle
- Private health insurance
- Discounts across a range of shops, gyms, bars & restaurants
- A permanent position with opportunities for growth and development.
At Euro London Appointments, we are committed to providing a dynamic and supportive work environment that allows our employees to thrive and grow in their careers. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
