IT Support Analyst Position

2 days ago


Peterborough, Peterborough, United Kingdom Global Technology Solutions Ltd Full time

At Global Technology Solutions Ltd, we are seeking an experienced IT Support Analyst to join our team.

The successful candidate will have excellent customer service skills and be able to communicate effectively with clients. You will work as part of a close-knit team to provide technical support and resolve complex technical issues.

The role offers a competitive salary of £15,104 per annum (£14.84 per hour) with an uplift to £15,642 after 3 months. You will also receive a comprehensive benefits package, including regular pay increases and opportunities for career progression.

Responsibilities:

  • Providing technical support to clients
  • Escalating incidents where a first-time fix is not possible
  • Keeping up to date with current standard procedures

Requirements:

  • Previous IT working experience
  • Excellent customer service skills
  • Able to drive to another site once a month


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