IT Support Specialist Position

2 days ago


Peterborough, Peterborough, United Kingdom Global Technology Solutions Ltd Full time
Job Description
We are seeking an experienced IT professional to fill the position of Technical Service Desk Analyst at Global Technology Solutions Ltd. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service and has a strong background in IT.

Responsibilities
The successful candidate will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and collaborating with internal teams to ensure seamless communication and issue resolution. Additionally, they will be required to stay up-to-date with the latest technologies and industry trends to enhance their skills and knowledge.

Requirements
To be successful in this role, the candidate must have a strong background in IT, preferably with experience in a call centre environment. They must also possess excellent customer service skills, strong problem-solving skills, and the ability to work independently and as part of a team.

Benefits
We offer a competitive salary, excellent benefits, and opportunities for career growth and development. If you are a motivated and enthusiastic IT professional looking for a new challenge, we would love to hear from you

Salary Information
The salary for this role is £14.84 per hour, rising to £15.44 after 3 months.

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