Senior Executive Assistant to the Global Head of Commercial Bank

4 weeks ago

London, Greater London, United Kingdom 11037 Citibank, N.A. United Kingdom Full time

Citi Commercial Bank (CCB) is a global business line at Citi that provides all product capabilities to emerging corporate and mid corporate clients. CCB aims to be the global bank of choice for trade-oriented companies with revenues between $10MM – $3B. The bank provides client-centric solutions for long-term growth, enabling clients to reach across borders and achieve their global vision. CCB operates in over 40 countries.

This role provides administrative and execution support to the Global Head of CCB, ensuring diligence, appropriate judgment, and discretion at all times across a broad and dynamic range of work. The role includes daily interaction with senior management offices across the firm, including frequent contact with internal and external stakeholders as required by the Global Head of CCB.

Key Responsibilities:

  • Work in partnership with the CCB Chief of Staff across all administrative activities supporting the operation of the Global Head of CCB's office.
  • Manage all scheduling activities end-to-end, including prioritization and timely resolution of diary conflicts, across a diverse and senior stakeholder base.
  • Execute all ancillary activities associated with scheduling, including room bookings, refreshments, and associated support requests to ensure the smooth running of business activities.
  • Seamlessly manage all travel arrangements for the Head of CCB, including proactive outreach, booking, and amendments needed to support the overall objectives of the trip.
  • Accurately complete all post-trip administration, including closure of all associated expenses and various internal governance processes to the satisfaction of the Head of CCB.
  • Proactively order and approve associated supplies through the Procure to Pay (P2P) system.
  • Additional duties are likely to be assigned as needed to maintain the successful operation of the Head of CCB's office.

Knowledge/Skills/Experience:

  • Demonstrable experience of supporting the office of a senior business leader.
  • The ability to adapt to a range of competing priorities with a professional and committed mindset, while maintaining excellent attention to detail.
  • An ability to act with the utmost discretion at all times and manage confidential matters with requisite care.
  • Proven ability to communicate accurately, both orally and written; brevity is key.
  • Exceptional judgment, particularly the ability to know when to escalate.
  • Strong interpersonal skills, particularly the ability to create and maintain effective relationships with a wide range of internal and external stakeholders.
  • Excellent knowledge of all Microsoft Office applications, particularly SharePoint and Word.
  • Prior knowledge of Citi, including internal organization and structure, would be a significant benefit.

Equal Opportunity:

Citi recognizes talent comes from a wealth of experience and ideas beyond just the technical specifications of a role. If you feel like you can make a meaningful impact even if you don't necessarily check all the listed requirements, diversity of experience and skills supplemented with drive are cornerstones to innovation and excellence.

Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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