Senior Executive Assistant to the Global Head of Commercial Bank

4 weeks ago

London, Greater London, United Kingdom 11037 Citibank, N.A. United Kingdom Full time

Citi Commercial Bank (CCB) is a global business line at Citi that provides all product capabilities to emerging corporate and mid corporate clients. CCB aims to be the global bank of choice for trade-oriented companies with revenues between $10MM – $3B. CCB wants clients to see us as trusted thought partners who bring simplicity in an increasingly complex world. CCB provides client-centric solutions for long-term growth that pave the way for clients to reach across borders and achieve their global vision. CCB has operations in over 40 countries.

This role provides administrative and execution support to the Global Head of CCB, ensuring diligence, appropriate judgment, and discretion at all times across a broad and dynamic range of work. The role includes daily interaction with the offices of senior management across the firm, including frequent contact with internal and external stakeholders as required by the Global Head of CCB. This role offers a unique position to support a global business leader during an exciting time for Citi's leading banking franchise.

Key Responsibilities:

  • Work in partnership with the CCB Chief of Staff across all administrative activity that supports the operation of the Global Head of CCB's office
  • Manage all scheduling activity end-to-end, including prioritization and the timely resolution of diary conflicts, across a diverse and senior stakeholder base
  • Execute all ancillary activity associated with scheduling, including room bookings, refreshments, and associated support requests to ensure the smooth running of business activity
  • Seamlessly manage all travel arrangements for the Head of CCB, including proactive outreach, booking, and amendments needed to support the overall objectives of the trip
  • Accurate completion of all post-trip administration, including the closure of all associated expenses and various internal governance processes to the satisfaction of the Head of CCB
  • Proactive ordering and approval of associated supplies through the Procure to Pay (P2P) system
  • Additional duties are likely to be assigned as needed in order to maintain the successful operation of the Head of CCB's office

Knowledge/Skills/Experience:

  • Demonstrable experience of supporting the office of a senior business leader
  • The ability to adapt to a range of competing priorities with a professional and committed mindset, whilst maintaining excellent attention to detail
  • An ability to act with the utmost discretion at all times and manage confidential matters with requisite care
  • Proven ability to communicate accurately, both orally and written; brevity is key
  • Exceptional judgment, particularly the ability to know when to escalate
  • Strong interpersonal skills, particularly the ability to create and maintain effective relationships with a wide range of internal and external stakeholders
  • Excellent knowledge of all Microsoft Office applications, particularly SharePoint and Word
  • Prior knowledge of Citi, including internal organization and structure, would be a significant benefit

Equal Opportunity

We recognize talent comes from a wealth of experience and ideas beyond just the technical specifications of a role. If you feel like you can make a meaningful impact even if you don't necessarily check all the listed requirements, diversity of experience and skills supplemented with drive are cornerstones to innovation and excellence and we value our positions.

Job Family Group: Business Strategy, Management & Administration

Job Family: Administrative Support

Time Type: Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ('Citi') invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .

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