Retail Operations Manager

4 days ago


Wrexham, Wrexham, United Kingdom Everest People Solutions Full time £36,500
Job Description

Job Title: Retail Supervisor

Job Summary:

We are seeking a highly motivated and experienced Retail Supervisor to join our team at Everest People Solutions. As a Retail Supervisor, you will be responsible for leading the retail team in a fast-paced production environment, ensuring the smooth running of operations and alignment with the company's long-term strategy.

Key Responsibilities:

  • Lead and manage the cutting, packing, and trussing operations, ensuring the department runs efficiently while maintaining high standards of quality, safety, and compliance.
  • Oversee all QA and process control checks, ensuring they are carried out and recorded accurately to maintain food safety and product quality.
  • Manage department KPIs, ensuring production efficiencies such as yield, labour utilisation, and waste reduction.
  • Lead improvement projects aimed at enhancing productivity, including optimisation of labour, equipment maintenance, and peak production planning.
  • Ensure traceability of products and packaging, maintain hygiene and safety standards, and ensure staff training on key areas such as Critical Control Points (CCPs).
  • Develop, train, and motivate the team, ensuring staff adhere to performance expectations and HR policies, including return-to-work interviews, performance reviews, and holiday planning.
  • Actively promote a culture of health and safety within the team, ensuring compliance with all legislation, policies, and procedures, and drive initiatives to reduce accidents.

Requirements:

  • Achieve KPI targets for safety, quality, production performance, and team development.
  • Ensure compliance with food safety and quality standards, meeting all internal and external audit requirements.
  • Monitor and manage energy usage, waste reduction, and efficiency improvements in line with environmental targets.
  • Maintain accurate data on production performance and staff management, including absence, holiday planning, and training matrix completion.
  • Experience supervising a team in a fast-moving consumer goods (FMCG) environment.
  • Strong understanding of food safety and hygiene legislation.
  • Data recording experience and proficient in IT skills.
  • Self-motivated with commercial awareness.


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