Retail Operations Manager
4 days ago
Job Title: Retail Supervisor
Job Summary:
We are seeking a highly motivated and experienced Retail Supervisor to join our team at Everest People Solutions. As a Retail Supervisor, you will be responsible for leading the retail team in a fast-paced production environment, ensuring the smooth running of operations and alignment with the company's long-term strategy.
Key Responsibilities:
- Lead and manage the cutting, packing, and trussing operations, ensuring the department runs efficiently while maintaining high standards of quality, safety, and compliance.
- Oversee all QA and process control checks, ensuring they are carried out and recorded accurately to maintain food safety and product quality.
- Manage department KPIs, ensuring production efficiencies such as yield, labour utilisation, and waste reduction.
- Lead improvement projects aimed at enhancing productivity, including optimisation of labour, equipment maintenance, and peak production planning.
- Ensure traceability of products and packaging, maintain hygiene and safety standards, and ensure staff training on key areas such as Critical Control Points (CCPs).
- Develop, train, and motivate the team, ensuring staff adhere to performance expectations and HR policies, including return-to-work interviews, performance reviews, and holiday planning.
- Actively promote a culture of health and safety within the team, ensuring compliance with all legislation, policies, and procedures, and drive initiatives to reduce accidents.
Requirements:
- Achieve KPI targets for safety, quality, production performance, and team development.
- Ensure compliance with food safety and quality standards, meeting all internal and external audit requirements.
- Monitor and manage energy usage, waste reduction, and efficiency improvements in line with environmental targets.
- Maintain accurate data on production performance and staff management, including absence, holiday planning, and training matrix completion.
- Experience supervising a team in a fast-moving consumer goods (FMCG) environment.
- Strong understanding of food safety and hygiene legislation.
- Data recording experience and proficient in IT skills.
- Self-motivated with commercial awareness.
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