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Wrexham, Wrexham, United Kingdom Deichmann Full time{"title": "Retail Supervisor Position", "description": "Role OverviewDeichmann is seeking a highly motivated and customer-focused Retail Supervisor to join our team in Wrexham. As a key member of our store management team, you will play a vital role in delivering exceptional customer experiences and supporting the store's sales targets.Key...
Retail Operations Manager
2 months ago
Salary: £36,500
Type: Full Time / Permanent
Our client, a leading company in the fast-paced retail industry, is seeking a proactive Retail Supervisor to lead the retail team in a dynamic production environment. Reporting to the Production Manager, the role focuses on optimizing operational performance, managing staff, and ensuring the timely and accurate fulfillment of retail and wholesale orders.
Key Responsibilities:
- Lead and manage the cutting, packing, and trussing operations, ensuring the department runs efficiently while maintaining high standards of quality, safety, and compliance.
- Oversee all QA and process control checks, ensuring they are carried out and recorded accurately to maintain food safety and product quality.
- Manage department KPIs, ensuring production efficiencies such as yield, labour utilization, and waste reduction.
- Lead improvement projects aimed at enhancing productivity, including optimization of labour, equipment maintenance, and peak production planning.
- Ensure traceability of products and packaging, maintain hygiene and safety standards, and ensure staff training on key areas such as Critical Control Points (CCPs).
- Develop, train, and motivate the team, ensuring staff adhere to performance expectations and HR policies, including return-to-work interviews, performance reviews, and holiday planning.
- Actively promote a culture of health and safety within the team, ensuring compliance with all legislation, policies, and procedures, and drive initiatives to reduce accidents.
Requirements:
- Achieve KPI targets for safety, quality, production performance, and team development.
- Ensure compliance with food safety and quality standards, meeting all internal and external audit requirements.
- Monitor and manage energy usage, waste reduction, and efficiency improvements in line with environmental targets.
- Maintain accurate data on production performance and staff management, including absence, holiday planning, and training matrix completion.
- Experience supervising a team in a fast-moving consumer goods (FMCG) environment.
- Strong understanding of food safety and hygiene legislation.
- Data recording experience and proficient in IT skills.
- Self-motivated with commercial awareness.
