Shift Leader
5 days ago
Job Summary
Haven is seeking a highly motivated and experienced Supervisor to join our Food and Beverage Team as a Shift Leader in Cooks Fish and Chip Shop. As a key member of our team, you will be responsible for leading and coaching the team on shift to ensure all areas of responsibility are met.
Key Responsibilities
- Lead and coach the team on shift to ensure all areas of responsibility are met
- Escalate issues to the Brand Manager when required
- Induct and support new starters through a 90-day induction and completion of departmental training
- Deliver a hands-on approach to restaurant duties and greet customers
- Work with the team to maintain a clean and safe kitchen and dining area, prioritizing Health and Safety
- Perform day-to-day duties as a Team Member, stepping up as a Shift Leader and deputizing in the absence of the Brand Manager
What's in it for you?
- Free use of our Leisure Facilities, including a swimming pool
- Up to 50% discount off food on Park and 20% discount in our shops
- Opportunity to use our Corporate Box at the O2 Arena
- Fantastic discounts with many national Brands and Retailers
- 20% discount for you, your family, and friends across Haven and Warner Leisure Hotels
- Reward and Recognition Schemes
- Training and development opportunities, including fully funded qualifications
- Fantastic Health, Mind, and Money Support Programme
- Enhanced family-friendly policies and pay (eligibility criteria applied)
Requirements
- Experience working in a fast food, restaurant, or retail environment in a supervisory position
- Excellent customer service skills
- Attention to detail
- An inspiring leader on shift
About Us
We're part of an award-winning Bourne Leisure family, which includes Haven and Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations, with our HQ based in Hemel Hempstead.
What's it like to work with us?
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritize openness and transparency in our interactions, allowing our team members to be their authentic selves.
Working Hours
Working hours are on a rota over a 7-day period and may include evenings and weekends (depending on the role). We aim to offer flexibility where possible, including full or part-time hours.
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