Travel Money Specialist

1 week ago

Scunthorpe, North Lincolnshire, United Kingdom Travelex Full time
Travel Money Advisor Role

We are seeking a skilled Travel Money Advisor to join our team at Travelex. As a key member of our retail team, you will be responsible for providing exceptional customer service and expert advice on foreign exchange options to our customers.

Key Responsibilities:
  • Nurture and form relationships with customers to understand their travel and currency requirements.
  • Establish yourself as a trusted advisor, providing support and guidance on Travelex products and services.
  • Process foreign exchange transactions accurately and efficiently, ensuring a seamless customer experience.
  • Deliver on key performance goals, both procedural and customer-focused.
  • Utilize your attention to detail to process daily online FX requests and deliveries.
Requirements:
  • Numerical proficiency, with a strong grasp of numbers and ability to handle large amounts of cash.
  • IT proficiency, with a basic understanding of computer systems and in-house till systems.
  • Excellent communication skills, with the ability to build strong relationships with customers.
  • Desire to succeed, with a drive to make a difference and provide exceptional customer service.
What We Offer:
  • A competitive salary and monthly bonus for hitting targets.
  • A wide range of employee benefits, including insurance, wellness programs, and discounts.
  • Flexible hours and shift patterns to suit a variety of lifestyles.
  • Opportunities for overtime and career progression.

We are an equal opportunity employer and value diversity at our company. If you are a motivated and customer-focused individual with a passion for foreign exchange, we encourage you to apply for this exciting opportunity.

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