Travel Money Advisor
2 days ago
Job Summary
We are seeking a skilled and customer-focused Travel Money Advisor to join our team at Tesco Scunthorpe. As a key member of our retail team, you will be responsible for providing exceptional customer service and supporting our customers with their foreign exchange needs.
Key Responsibilities
- Nurture and form relationships with customers to understand their travel and currency requirements
- Establish yourself as a trusted advisor, providing support and advice on Travelex products and services
- Process foreign exchange transactions accurately and efficiently
- Deliver on key performance goals, both procedural and customer-focused
- Utilize your attention to detail to process daily online FX requests and deliveries
- Implement best practice legal and regulatory standards and adhere to Travelex compliance procedures
Requirements
- Numerically proficient, with a firm grasp of numbers and handling large amounts of cash
- IT proficient, with a basic understanding of computers and in-house till systems
- Great communicator, with the ability to build relationships and provide excellent customer service
- Desire to succeed, with a drive to make a difference and provide a positive experience for customers
About Travelex
We are a market-leading specialist provider of foreign exchange, with a network of foreign exchange stores and a trusted brand in international money. Our mission is to simplify our customers' access to international money, however and whenever.
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