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Travel Money Advisor

2 months ago

Scunthorpe, North Lincolnshire, United Kingdom Travelex Full time
Travel Money Advisor Job Description

About the Role:

We are seeking a skilled Travel Money Advisor to join our team at Tesco Scunthorpe. As a Travel Money Advisor, you will be responsible for providing exceptional customer service and supporting our retail customers with their foreign exchange needs.

Key Responsibilities:

  • Nurture and form relationships with customers to understand their travel and currency requirements.
  • Establish yourself as a trusted advisor, providing support and advice on Travelex products and services.
  • Process foreign exchange transactions accurately and efficiently.
  • Deliver on key performance goals, both procedural and customer-focused.
  • Utilize your attention to detail to process daily online FX requests and deliveries.

Requirements:

  • Numerical proficiency, with a firm grasp of numbers to handle large amounts of cash and currency.
  • IT proficiency, with a basic understanding of computers and in-house till systems.
  • Excellent communication and interpersonal skills, with the ability to build relationships with customers.
  • A desire to succeed and make a difference in the role.

What We Offer:

  • A competitive salary of £12.50 per hour, plus a monthly bonus for hitting targets.
  • A wide range of employee benefits, including insurance, wellness programs, and discounts.
  • Flexible hours and shift patterns to suit a variety of lifestyles.
  • 25 days holiday (pro-rata), plus bank holidays and opportunities to gain more days.

About Travelex:

We are a market-leading specialist provider of foreign exchange, with a network of stores and a trusted brand in international money. Our mission is to simplify our customers' access to international money, however and whenever.

Equal Opportunities Employer:

We are an equal opportunities employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.