Front Office Coordinator Manchester

1 month ago


Manchester, United Kingdom Ingeus Full time

About Ingeus

Ingeus is a purpose-led company that helps governments, employers, and local partners design and deliver services to solve complex challenges caused by social and technological change.

We improve opportunities and help create strong societies in which people have the independence, knowledge, and know-how to thrive.

Our culture is built on the principle of treating everyone with dignity, ensuring that every individual is comfortable, confident and recognised for the value of their contributions.

Job Description

The Receptionist will work in our Central Manchester office supporting operational delivery through managing daily site activities, greeting, and directing participants, and completing any necessary paperwork.

The ideal candidate will provide a warm and professional welcome to all visitors, ensure the reception desk is manned, and deal with email and telephone queries in a timely and professional manner.

Main Responsibilities

  1. Manage all facilities in the office, including meeting rooms and associated requirements.
  2. Be accountable for driving visitor experience, providing a warm and friendly welcome.
  3. Answer the telephone and accurately record messages, ensuring they are relayed in a timely manner.
  4. Ensure there is sufficient meeting space for internal staff and external visitors.
  5. Responsible for the maintenance and booking of all meeting rooms and associated equipment within the office.
  6. Organise catering requirements for meetings as required.
  7. Responsible for ordering and maintaining an appropriate stock of stationery for the office.
  8. Prepare office communications and update staff notice boards.

Requirements

  1. Prior front of house receptionist or host experience in a busy professional environment.
  2. Excellent organisation, time management, and IT skills, including MS Office.
  3. Experience of coordinating events, both internal and external, including logistics and coordination of the event.
  4. Relationship management with internal and external stakeholders.
  5. Candidate must possess excellent customer service experience.

Benefits

  • 25 days annual leave plus bank holidays.
  • Life insurance.
  • Private medical care.
  • Company pension.
  • Online discount shopping.
  • Additional leave for personal development and community volunteering.
  • Opportunity to buy extra perks such as extra annual leave, critical illness cover, dental insurance, discounted gym membership, wellbeing services, and more.

Estimated Salary: £23,000 - £28,000 per annum



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