Night Manager

6 days ago


United Kingdom Maldron Hotel Parnell Square Full time
About the Role

We are seeking a highly skilled and experienced Night Manager to join our team at Maldron Hotel Parnell Square. As a Night Manager, you will be responsible for the smooth and efficient operation of the hotel during the night shift, ensuring the highest level of customer service and promoting a professional and positive image to all guests.

Main Responsibilities
  • Responsible for the overall health and safety of the hotel at night, including fire walks, security checks, and other relevant duties.
  • Lead and develop a team of Night Porters and Night Auditors, ensuring they are prepared for the next step in their career.
  • Contribute to the strategic running of the hotel, working closely with the management team to achieve goals and targets.
  • Manage the front office duties, including running the night audit report and check-in and check-out of guests.
  • Ensure the highest level of customer service, responding to guest queries and resolving any issues promptly.
Requirements
  • 2-3 years of experience in a similar night or reception role.
  • Excellent knowledge of the hotel business and previous hospitality experience.
  • Good computer skills and knowledge of Opera and Brilliant electronic front office system.
  • Excellent leadership and development skills, with the ability to motivate and inspire a team.
  • A warm, friendly, and approachable personality, with excellent communication skills.
About Our Company

Dalata Hotel Group is Ireland's largest hotel group, with a number of exciting positions available. We lead through our values of Our People, Our Fairness, Our Service, and Our Individuality, and offer a supportive and fair working environment for our employees. We are committed to developing our team members and providing opportunities for career progression.


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