Assistant Night Manager

6 days ago


United Kingdom Crowne Plaza Blanchardstown Full time £35,000
Job Title: Assistant Night Manager

We are seeking a highly skilled and experienced Assistant Night Manager to join our team at Crowne Plaza Blanchardstown. As a key member of our front office team, you will be responsible for ensuring the smooth operation of our hotel during the night shift.

Key Responsibilities:
  • Supervise and coordinate the activities of night staff, ensuring that all tasks are completed to a high standard.
  • Manage the front desk and handle guest queries and complaints in a professional and courteous manner.
  • Ensure that all guest requests are met, including room allocation and VIP treatment.
  • Prepare and serve food and beverages in line with agreed procedures.
  • Monitor and control the safety of all guests during the night shift.
  • Perform night audits and ensure that all financial transactions are accurate and up-to-date.
  • Collaborate with the housekeeping department to ensure that all guest rooms are clean and well-maintained.
  • Participate in the up-sell program to maximize occupancy and revenue.
  • Ensure that all areas of the hotel are set up and cleaned for the next day.
Requirements:
  • Previous experience as a Night Manager or in a similar role.
  • Strong leadership and communication skills.
  • Ability to work well under pressure and make sound decisions.
  • Knowledge of Opera and Front Desk duties.
  • Excellent attention to detail and organizational skills.
  • Ability to work a varied shift pattern, including nights and weekends.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for career development and progression.
  • Free meals and refreshments.
  • Free and secure car parking.
  • Employee discounts and travel perks.


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