Retail Customer Service Representative

4 days ago


Wymondham, United Kingdom Betting & Gaming Limited Full time
Job Overview

Betting & Gaming Limited is seeking a highly skilled Retail Customer Service Executive to join our team. This role requires strong communication skills and the ability to build relationships with customers.

Compensation

A competitive salary of £11.80 per hour is offered, along with optional overtime subject to availability, a Pension Scheme, annual ShareSave, Discounts with hundreds of retailers through Entain Deals, and Healthcare and wellbeing support.

Key Responsibilities

The successful candidate will be responsible for delivering exceptional customer service, driving standards on a daily basis, and working closely with the Shop Manager to ensure a seamless customer experience.

  • Key responsibilities include demonstrating products and betting terminals to customers, handling customer complaints or concerns, maintaining high shop standards, and opening or closing the shop as needed.

This role requires flexibility in your working hours, including evenings and weekends.

Requirements
  • You must be able to build strong relationships and communicate effectively.
  • You should be happy to work alone or as part of a team.
Benefits
  • Competitive hourly rate: £11.80
  • Optional overtime subject to availability
  • Pension Scheme and annual ShareSave
  • Discounts with hundreds of retailers through Entain Deals
  • Healthcare and wellbeing support


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