Service Desk Coordinator

4 days ago


Gerrards Cross, Buckinghamshire, United Kingdom Sheridan Ward Recruitment Services Full time

Job Summary:

Sheridan Ward Recruitment Services is seeking a highly skilled Service Desk Administrator to join their team. As a Service Desk Administrator, you will be responsible for providing exceptional customer service and technical support to clients.

Key Responsibilities:

  • Manage and maintain stock control systems to ensure efficient inventory management.
  • Provide regular updates and reports to stakeholders on service support activities.
  • Log and respond to incoming calls and emails from clients in a timely and professional manner.
  • Schedule engineers and technicians to ensure prompt and effective resolution of technical issues.
  • Order parts and materials as needed to support service delivery.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment with multiple priorities.
  • Strong attention to detail and organizational skills.
  • Experience with scheduling software and inventory management systems.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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