Service Desk Coordinator
4 days ago
Job Summary:
Sheridan Ward Recruitment Services is seeking a highly skilled Service Desk Administrator to join their team. As a Service Desk Administrator, you will be responsible for providing exceptional customer service and technical support to clients.
Key Responsibilities:
- Manage and maintain stock control systems to ensure efficient inventory management.
- Provide regular updates and reports to stakeholders on service support activities.
- Log and respond to incoming calls and emails from clients in a timely and professional manner.
- Schedule engineers and technicians to ensure prompt and effective resolution of technical issues.
- Order parts and materials as needed to support service delivery.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment with multiple priorities.
- Strong attention to detail and organizational skills.
- Experience with scheduling software and inventory management systems.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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