Customer Service Director
1 week ago
DSV is seeking an experienced Customer Service Director to lead our customer-facing teams. In this role, you will be responsible for delivering exceptional customer service, driving sales growth, and improving customer satisfaction.
Key responsibilities include:
- Developing and executing customer-centric strategies to drive business growth and improve customer loyalty.
- Leading high-performing customer service teams to deliver excellent service standards.
- Collaborating with cross-functional teams to resolve customer issues and improve overall performance.
To be successful in this role, you will need 4 GSCE's or equivalent, 2 years of experience in customer service, and 1 year of team leadership experience. Knowledge of Warehouse Management Systems (Red Prairie) and strong communication skills are also essential.
What we can offer you:
- A competitive salary ranging from £50,000 to £70,000 per annum, depending on experience.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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Care Service Director
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