Claims Case Handler

4 days ago


Liverpool, Liverpool, United Kingdom Douglas Scott Legal Recruitment Full time
About the Role

We are seeking a highly skilled Claims Case Handler to join our team at Douglas Scott Legal Recruitment. As a Claims Case Handler, you will be responsible for managing a portfolio of litigated small claims track files, including those in the OIC portal.

Key Responsibilities
  • Efficiently manage a caseload of small claims, ensuring all deadlines are met.
  • Conduct effective negotiations with clients, defendants, and third parties.
  • Draft and file court documents while maintaining detailed case records.
  • Guide defendants through the litigation process, setting clear expectations.
  • Achieve performance targets and uphold quality standards.
Requirements
  • Proven experience in RTA file handling within a law firm or insurer.
  • Excellent communication, negotiation, and organizational abilities.
  • Basic knowledge of Court Practice Rules and the Highway Code.
About Our Client

Our client offers a collaborative and innovative work environment, with a flexible working arrangement that allows for a balance between office and remote work. They provide continuous training, support, and mentoring to ensure success and career growth.


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