Sales and Delivery Coordinator

4 weeks ago


Elland, Calderdale, United Kingdom Kemp Recruitment Full time
Sales and Delivery Administrator Role

At Kemp Recruitment, we are seeking a highly organized and detail-oriented Sales and Delivery Administrator to join our team. The successful candidate will provide administrative support to our Sales and Delivery Teams, ensuring the smooth operation of our vehicle logistics and customer service functions.

Key Responsibilities:
  • Manage the ordering, importation, and delivery of special vehicles from Holland and other suppliers.
  • Deliver excellent customer service to internal and external stakeholders.
  • Support Internal Teams: Assist Senior Delivery Co-Ordinator, Delivery Co-Ordinators, and Area Sales Managers.
  • Customer Service: Respond to customer enquiries via phone/email, escalate when necessary.
  • Supplier Liaison: Manage vehicle order processing, purchase orders, and tracking shipments.
  • Work in Progress (WIP) Management: Investigate and complete jobs, meet departmental KPIs, escalate issues.
  • Reporting: Compile and distribute weekly/monthly reports, including delivery schedules.
  • Delivery Schedule Monitoring: Update and communicate changes to stakeholders.
  • Data Management: Maintain accurate customer and vehicle records across systems (LIST, VPS, Super Office).
  • Stock Management: Support stock-checks for vehicles and equipment on-site.

Requirements:
  • Strong customer service, organisation, and multitasking skills.
  • High attention to detail and ability to work independently or in a team.
  • Strong communication and interpersonal abilities.
  • Ability to challenge processes and suggest improvements.
  • Strong administrative background.
  • Proficiency in Microsoft Office (Outlook, Word, Excel, Teams).

About the Role:
This is an exciting opportunity for a motivated and detail-oriented individual to join our team and contribute to the success of our Sales and Delivery Teams. If you are a team player with excellent communication skills and a passion for delivering exceptional customer service, we would love to hear from you.

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