Installation Coordinator
4 weeks ago
Job Overview
JLA Group is seeking a skilled Installation Coordinator to join our team. The ideal candidate will have experience working with customers in multiple forms of communication and be comfortable with differing priorities.
Key Responsibilities
Service Delivery
Managing the scheduling and administration of installations for our customers
Keeping customers up to date throughout each stage of the process
Delivering IFS to install not to exceed 13 days
Completing post install NPS calls with the customer
The Installation Coordinator will be responsible for managing the installation process from start to finish, ensuring that customers are kept informed and that installations are completed on time.
Qualifications, Skills and Experiences
Essential
Good communication and customer service skills
Strong organisational skills
Excellent communication skills
Proficient level of computer skills
Good knowledge of the English language, both written and verbal
Experience of adapting quickly to meet the needs of stakeholders
Strong desire to succeed
Good time management skills
Resourceful, with the ability to work independently
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