Installation Coordinator

4 weeks ago


Elland, Calderdale, United Kingdom JLA Group Full time

Job Overview

JLA Group is seeking a skilled Installation Coordinator to join our team. The ideal candidate will have experience working with customers in multiple forms of communication and be comfortable with differing priorities.

Key Responsibilities

Service Delivery

Managing the scheduling and administration of installations for our customers

Keeping customers up to date throughout each stage of the process

Delivering IFS to install not to exceed 13 days

Completing post install NPS calls with the customer

The Installation Coordinator will be responsible for managing the installation process from start to finish, ensuring that customers are kept informed and that installations are completed on time.

Qualifications, Skills and Experiences

Essential

Good communication and customer service skills

Strong organisational skills

Excellent communication skills

Proficient level of computer skills

Good knowledge of the English language, both written and verbal

Experience of adapting quickly to meet the needs of stakeholders

Strong desire to succeed

Good time management skills

Resourceful, with the ability to work independently



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